Thank you for writing to E-GAMES HELPDESK, this is Chel assisting you.
Regarding your concern , we regret to inform you that there are no character restoration and no compensation rule on CABAL Online PH. These game policies are made by E-Games Management. For more information on CABAL Online Game Policies, you may visit this link (http://cabal.e-games.com.ph/disclaimer.php).
To check out additional Account Security Tips, please visit the Account Security Section of our Community Forums.
We at e-Games always welcome your inquiry, comment and feedback.
If you have any other concerns, feel free to email us again or call our Helpdesk Hotline (02)4902888; for loyalty card holders, call our e-Games VIP Hotline (02)4902505.
Sincerely,
Chel
E-GAMES HELPDESK TEAM
NOTE: e-Games will NEVER ask for your password!
Protect your account by NEVER giving out your log-in name and password to anyone!